Auciello V,Valeria Auciello; Silvia Testarmata; Alessandro Giosi (2026). Engaging Consumers Through Dialogic Sustainability Communication: Experimental Evidence from Acea's Digital Strategy. Le Intelligenze Aziendali per la competitività sostenibile e il bene comune. Bologna:Accademia Italiana di Economia Aziendale, p.613 - 627 , ISBN: 9788894783919
Dialogic communication; stakeholder engagement; sustainability messages; social media engagement; digital innovation; public utility companies